Patient guides
Browse our full library of help topics and answers to common questions
Getting started
Do all clinics provide your solutions?
Can I use this on my own, without a healthcare provider?
How do I get started?
Can children use your tools?
Which lung conditions are your solutions useful for?
Which asthma conditions are your solutions useful for?
Is it safe to use your solutions?
Is there any clinical evidence behind your tools?
What does it cost?
Account and installation
How does my child log in to their account?
How do I create an account for my child?
Changed your phone number and can’t log in?
How does my child log in to their account?
How do I reset my password?
How do I delete my account?
How do I create an AsthmaTuner account?
How do I create an account for my child?
Which smartphones and iOS or Android versions are supported?
Asthma evaluation
Spirometer
How do I get a spirometer (lung function meter)?
How to get a new spirometer mouthpiece
My phone does not connect to the spirometer, what can I do?
How do I clean my spirometer?
Does the spirometer come with a warranty?
How do I update my spirometer?
Which spirometer can I use?
I no longer use my spirometer, how do I discard it?
Is the spirometer a medical device?
Suspect inaccurate spirometer readings?